The ongoing consultation on the proposed motor finance redress scheme features prominently throughout this edition. Our CEO, Jason Wassell, shares insights on why the wider sector should be paying close attention. You’ll also find contributions from associate members offering their perspectives on how lenders can best prepare.

We’re delighted to feature contributions from Walker Morris and Square 4, as well as Equifax, one of our newest members. You’ll also find our regular legal updates and articles showcasing insights and expertise from across the CCTA membership.

Our upcoming Motor Finance Roundtable will be our final session for 2025. During the online event, we will discuss CCTA responses to the consultation and ensuring member views and concerns are captured ahead of the consultation closing on 12 December.

Our usual panel will be on hand to present their views and help support members with any questions or concerns. CCTA will also update members on dialogue that we have had with the FCA since the last session.

Since its introduction, Consumer Duty has been at the forefront of business operations for every financial services firm. Working to deliver good customer outcomes, in line with FCA expectations, can often be a challenge for frontline staff.

This session will consider the role of customer facing staff and how their responsibilities link in with their firm’s wider Consumer Duty requirements. This event will enhance staff knowledge and confidence in managing customers and improving outcomes.

Our Winter Summit will focus on recent developments across our sector, provide a forward look to 2026, and include an update on CCTA’s ongoing activities.

Kate Pender, Chief Executive of Fair4All Finance, will discuss the government’s National Financial Inclusion Strategy. She will also talk about how we can work together to improve access to credit and financial inclusion.

CCTA will provide an update on the motor finance redress scheme consultation, including the latest discussions with the regulator  and close with a summary of our work and strategic priorities across key areas.

Over the last six months, we have been collecting details of legislation, regulatory updates and other announcements we think may be of interest to you.

This member exclusive publication provides an essential ‘easy read’ and is now available in the Member Hub.