CCTA Academy is valuable to all lenders that operate in our sector. As such, our online learning and development platform is available to non-member firms.

CCTA members receive up to 50% discount on CCTA Academy (dependant on the total number of users enrolled). Submit our enquiry form if you would like to receive a package quote for membership and CCTA Academy.

Absolutely. We understand that firms will have new starters during the course of the year. Staff can also move into different roles, which may require them to be signed up to CCTA Academy. As such, we can add more users whenever you require.

Yes. The cost of the user licence includes access to our Live Learning sessions. When we introduce a Live Learning session, any users with a licence will be able to register.

We can do all this for you. Our bulk sign-up facility allow us to issue user accounts very quickly via a simple batch process. Please liaise with us to discuss further.

We certainly can. It is important to maintain records of previous training and where firms are transferring to us from another provider. We will liaise with you to upload all previous records of training for your staff. Please contact us to discuss the process.

We can look to transfer user licenses upon request.

Generally, this will depend on a number of factors, i.e. the use of the licence by the previous user. If the previous user has undertaken compliance training and earned most of the CPD credits, there will be little use in transferring a licence to a new user. Please discuss your requirements with us, and we will try our best to accommodate.

Our core courses are all relevant to consumer credit.

However, our additional sector-specific courses are for the sectors in which our members operate. These include:

• motor finance
• retail finance
• pawnbroking
• personal loans
• guarantor loans
• home-collected credit
• high-cost short-term credit

We have invested in a system that has allowed us to create a set of specialist consumer credit courses, so you will start from a strong position.

For an additional cost, the CCTA Academy team can create additional courses as needed.

Please discuss your requirements with us. You may have identified a course that would be of value to others and may already be on our roadmap for new content.

Certainly. The MI and reporting function allows you to build custom reports. You can even schedule reports to be sent to you automatically. Any reports you build can be exported.

CCTA Academy courses are under constant monitoring. Where changes or updates are required, we will update the course as soon as practicably possible.

As a general rule, we also review our courses annually to ensure they remain up to date.

We also have plans to further extend the library. As such, we are always keen to hear suggestions from CCTA Academy users.

No. No other firm or person using CCTA Academy can see anything in relation to another member or firm.

Your staff will only see their own course progression. Only appointed senior managers of your firm can oversee their staff.