Member Emails - CCTA

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CCTA Update
Updates from the CEO and team, industry news and events

Information
Industry and sector updates in the form of reports and briefings

Publication
The latest CCTA magazines, newsletters and guidance papers

Events
Details and registration links for upcoming CCTA events

 

CCTA Roundtable: Motor Finance – last chance to book

CCTA Roundtable: Motor Finance – last chance to book

Published 13 July 2026

The impact of legal challenges to the FCA’s commission redress scheme continue to create uncertainty for firms and consumers. Further industry developments, such as the Angel vs Black Horse decision and FOS losing a court case against four banks around limitation jurisdiction, further complicate redress matters.

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  • Events
CCTA Summer 2026 Summit: Last chance to book

CCTA Summer 2026 Summit: Last chance to book

Published 13 July 2026

This year’s Summer Summit will focus on vulnerability – a topic that remains central to consumer outcomes, regulatory expectations, and the day-to-day experiences of lenders across the consumer credit sector.

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  • Events
CCTA Update: Navigating change across consumer credit

CCTA Update: Navigating change across consumer credit

Published 08 July 2026

This week has been another reminder that consumer credit continues to evolve at pace. Whether it is developments in artificial intelligence, motor finance or financial inclusion, the challenge for firms remains the same: adapting to change while continuing to deliver good outcomes for customers.

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  • CCTA Update
CCTA Summer 2026 Summit: Panel announcement

CCTA Summer 2026 Summit: Panel announcement

Published 07 July 2026

At our Summer Summit we will be joined by an expert panel for what promises to be a practical discussion on vulnerability.

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  • Events
CCTA Roundtable: Motor Finance

CCTA Roundtable: Motor Finance

Published 06 July 2026

The impact of legal challenges to the FCA’s commission redress scheme continue to create uncertainty for firms and consumers. Further industry developments, such as the Angel vs Black Horse decision and FOS losing a court case against four banks around limitation jurisdiction, further complicate redress matters.

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  • Events
Motor finance redress: Parts of scheme suspended

Motor finance redress: Parts of scheme suspended

Published 02 July 2026

Today the FCA has announced that parts of the motor finance redress scheme have been suspended while the Upper Tribunal considers legal challenges. The hearing will take place either from 14 to 18 December 2026 or from 16 to 26 February 2027, depending on whether further applications are made.

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  • Information
CCTA Guidance: New Complaints Reporting Process

CCTA Guidance: New Complaints Reporting Process

Published 02 July 2026

In December 2025, the FCA published Policy Statement PS25/19: Improving the Complaints Reporting Process. The policy introduces the most significant changes to FCA complaints reporting in many years.

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  • Publication
CCTA Update: The FCA’s latest signals for consumer credit

CCTA Update: The FCA’s latest signals for consumer credit

Published 01/07/2026

This week has provided another useful insight into the FCA’s direction of travel, with a clear emphasis on proportionality, regulatory clarity and future market development. The headline announcement is the FCA’s consultation on the Consumer Duty: scope and proportionality.

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  • CCTA Update
CCTA celebrates 135 year anniversary

CCTA celebrates 135 year anniversary

Published 25 June 2026

The story of the CCTA begins not with credit cards, motor finance, or digital lending, but with something far more familiar to Victorian households: the sewing machine. Founded on this day in 1891, the association was established by a group of entrepreneurs who recognised both the transformative power of new technology and the importance of making it affordable.

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  • Information
CCTA Summer 2026 Summit

CCTA Summer 2026 Summit

Published 24 June 2026

This year’s Summer Summit will focus on vulnerability – a topic that remains central to consumer outcomes, regulatory expectations, and the day-to-day experiences of lenders across the consumer credit sector.

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  • Events
CCTA Update: Credit Week and 135 years of the CCTA

CCTA Update: Credit Week and 135 years of the CCTA

Published 23/06/2026

This week, many of us will be attending Credit Week, one of the key events in the consumer credit calendar. It is always a valuable opportunity to meet with colleagues, policymakers, regulators and partners from across the sector.

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  • CCTA Update
CCTA Academy: 2026 update

CCTA Academy: 2026 update

Published 18 June 2026

We are pleased to announce a range of new content for our online learning and development platform, CCTA Academy, in addition to an upcoming Live Learning session that users can enrol on now.

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  • Information
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